Customer Support Working Time
Our Customer Support is available during the following hours (UTC-6, Central Standard Time):
Monday – Friday: 9:00 AM – 6:00 PM
Saturday and Sunday: Closed
Public Holidays: Closed

Response Time:
We aim to respond to inquiries within the same business day. However, inquiries received after 4:00 PM may be addressed on the next business day. Messages sent outside of business hours, over the weekend or on public holidays will also be responded to on the next business day.